POLICIES & COVID-19 GUIDELINES
To ensure we can maintain the best experience for you here, as well as respect our space and hardworking stylists, we kindly ask you to accept these policies.
01 | GUIDELINES
Masks must be worn at all times by both staff & clientele.
Mandatory contact-less temperature checks for clients by the front desk.
02 | NO WAITING AREA
You must call/message/wait outside the door when you've arrived for your appointment.
We will let you know when to come in.
No guests who do not have an appointment will be allowed inside.
03 | SANITATION
We've installed an air purifying system that fights against 99% of viruses.
Contact-less sanitation stations for clients and staff.
We will be disinfecting stations after each visit.
04 | DURING YOUR VISIT
Stations will be 6 ft apart.
Maintain social distancing.
Only bottled water will be provided.
05 | CONTACT-LESS
All forms & documents necessary for your appointment must be submitted through our website.
Contact-less check out.
Wireless CC pay.
Venmo preferred but cash will be accepted.
06 | RETAIL
Due to the nature of the pandemic, we currently cannot accept any retail returns.
All retail is nonrefundable.
Your appointment is a stylists precious time and space allocated especially for you. A no-show or last minute cancellation means the stylist has now lost out on the time dedicated for you, that could have been saved for another client.
In order to respect this, we must charge a 50% cancellation fee, calculated on the service total, for all appointments cancelled within 24 hours of the appointment start-time.
No Call, No Show appointments will be charged 100% of their service total.
Those who cancel within 24 hours and have extenuating circumstances will be exempt*
KEEPING THE LITTLE ONES AT HOME
While we know parenting is your priority as mothers or fathers, a salon can be a very unsafe environment for your young loved ones. With hot tools, scissors, and machines easy to all run into, we want to ensure your child's safety. Better to be safe than sorry in a place where we want you to come, relax, and not have any worries.
All other polices are listed throughout the website